Extensive Resource Library
Accertify offers customers a rich and comprehensive set of support resources through a secure web portal dedicated to around-the-clock, user friendly resources. An extensive support library includes best practices documents, rules development steps, implementation quick start guides, release notes and more. Additionally, customers will find complete contact details, escalation procedures and response times for various service issues.
Intuitive Reporting & Business Analytics
The Interceptas® Data Management Platform provides several standard reporting tools available from the menu options. These reporting tools let you set the parameters for the reports and view the reports directly on your screen. Reporting categories include: Resolution History, Analyst Performance and Non-Transaction Reports.
Advanced Reporting provides customized reporting through an intuitive Ad Hoc Report feature. This option provides a wide array of options for customizing the data included in reports, as well as three options for viewing the report data that include: Tables, Charts, and Crosstabs.
Accertify® Payment Gateway (APG) Reports
The Payment Gateway module includes fourteen summary and transaction detail reports which consolidate transactions such as payments, rejects, refunds, fraud risk, approvals and decline ratios, reviewed items and rejected captures so that you can effectively compare and analyze your transaction data. These reports include: Standard and advanced filters, Ad Hoc report builder functionality and graphical options.
For additional reporting requirements above the Standard and Enhanced Reports, Accertify can develop Custom Reports. For more information, please request a specifications document from your Accertify® support representative.