Interceptas customers have quickly achieved significant gains in the efficiency, accuracy and productivity of their fraud prevention and risk mitigation efforts. Many customers have documented reductions of 50 percent or more in their fraud losses, manual review rates and customer complaints due to fraud. Many customers have seen results in as few as 3 weeks. Outcomes include the following:
Greater Accuracy — Errors and mistakes are eliminated because consistent analysis is applied in an automated manner throughout. End-users are able to view and analyze all relevant transaction data faster, resulting in an increase in the amount of fraud identified.
Improved Efficiency and Productivity — Access to more fraud fighting tools and customized front end screening processes deliver more high risk orders and events to your analyst for further review. A single screen customized to your unique business needs delivers all the relevant transaction details required for quick resolution. Analysts stay focused on risky activities and waste less time validating good customer orders and interactions.
Reduced Customer Complaints — Fraudsters and fraud rings are shut down before they have a chance to contact your customers.
Improvements in Front-End Screening Success — Greater access to relevant data and screening rules customized to each merchant's unique business needs enable users to identify more fraud.
Reduced False Positive Rates — Fewer legitimate customers are flagged as suspicious. Good orders are processed without interruption. Customer service is improved.
Reduced Dependency on Internal IT Resources — Fraud teams are able to modify and add business rules, deploy transaction filters and other strategies easily and quickly, without waiting for help from their IT department.