FNAC Darty Reduced Unpaid Credit Card Losses by 30%

Fnac Darty has Reduced Their Card Chargeback Rate by More than 30%*, While Reducing Manual Review

Case Study

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The merger of the Fnac and Darty brands in 2016 created significant opportunities for the group to make logistical and commercial synergies. The Fnac Darty Group therefore sought a common solution to reduce loss and fraud.

Fnac Darty group has reduced losses related to unpaid credit cards by 30%* and more generally, has significantly improved its fraud rates related to the various payment methods offered on their sites.

“We are delighted with the collaboration with Accertify, a company that listens to our needs, which has allowed us to achieve synergies and concrete gains, and to protect the trust of our customers in their purchasing journey with us.”

Mr. Belec, Director of Internal Control

* Based on client data 2022.