Ticketing Site Achieves a 189% Fraud Prevention Increase

Fantastic Results Include a 212% Increase in Detected Fraud, 189% Increase in Prevented Fraud and 68% Decrease in Chargeback Losses

Case Study

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In the three month-window after Broadway.com implemented Accertify’s machine learning ticketing model, the company saw a 68% decrease in chargeback losses, a 212% increase in detected fraud, and a 189% increase in prevented fraud*—all measured in terms of monetary amounts. The results were so immediate and significant that Broadway.com signed a three-year renewal.

The Broadway.com website provides the most complete editorial coverage of theatre on the internet, including news articles, interviews with the stars, Emmy Award-winning videos, guides and reviews.

* Based on client data 2022.