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JTB reduced credit card fraud cases involving domestic travel products by over 75%*1 in just one month.
Established in 1912, JTB is the largest travel agency in Japan*2. Over time, JTB had evolved and expanded from only selling transportation and lodging tickets to now selling full travel packages and services for frequent travelers.
JTB were concerned about the amount of fraud per month – accounting for approximately 1% *3 of the company’s total sales and after examining the systems offered by five companies, JTB selected Accertify for its fraud detection system, because of its established record of anti-fraud expertise and support specifically for the travel industry.
Our latest Case Study for JTB focuses on great results – including reducing credit card fraud cases*4 with Japanese domestic package travel products by more than 75%*5 in just one month.
*1: Based on fraud rates between August and September 2023 using JTB transaction data inside Accertify technology
*2: According to Statistical Information: Travel Agent Business Volume, Japan Tourism Agency (FY2023)
*3: Client data 2023
*4: The unauthorized use of credit cards in this context refers to the use of information such as another person’s credit card number obtained by fraudulent means (such as deception or unauthorized access) to acquire goods sold by a card merchant.
*5: Based on fraud rates between August and September 2023 using JTB transaction data inside Accertify technology.