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Comprehending thieves’ tactics can help determine an effective method to combat future losses.
Despite growing numbers, retailers generally do very little to prevent most delivery and return fraud especially in the growing online and mobile sales channels.
Each fraudulent or abusive claim, regardless of the tactic, contributes to the substantial losses retailers incur annually. The widespread nature of delivery and return fraud reinforces the need for a consumer focused strategy and not a one size fits all policy. Retailer can leverage the Accertify platform to analyze each consumer’s behavior and identity out-of-pattern returns and other anomalies to stop fraud and policy abuse.