Holiday Season Chargebacks: How Merchants Can Prevent Fraud



Holiday season chargebacks are always a problem for merchants, but experts say this year will be worse. Consumers have heard about all the product shortage problems and supply chain issues. So, they are starting their shopping earlier to avoid shipping delays.

This means the chargeback period that normally begins in January will start much sooner because shoppers will want to return substituted items for a refund or cancel orders. It also increases opportunities for cybercriminals, which means merchants need ways to prevent fraud during the holidays.

Jeff Wixted, vice president of marketing and client solutions at Accertify, says unfilled and late orders will increase the volume of disputes merchants need to resolve, but outlined several steps they can take to prevent fraud. Read the article to learn more.