A fraud team usually focuses on the actions of professional fraudsters. These are the criminal pros who attempt to steal on a large scale using automation and thousands of stolen payment cards. It makes sense to aim the artillery at big threats. Now, a different kind of smaller scale fraud scenario perpetrated by amateurs is gaining traction on the fraud battlefront. It’s called delivery and returns fraud.
Originally published in the 2015/2016 edition of the Web Fraud Prevention, Online Authentication & Digital Identity Market Guide, this article discusses the many guises of delivery and returns fraud, as well as how to monitor and address this growing challenge.
Click below to download the full article, written by Catherine Tong, General Manager for Accertify in EMEA.