Accertify is a Payment Card Industry Data Security Standard (PCI DSS) Level 1 certified service provider and is ISO/IEC27001:2013 compliant. Our Chargeback Management solution reduces the resources required to manage and respond to chargebacks by up to 50% and helps you improve win rates.
Chargeback Management is part of the Interceptas Case Management Platform and can be used either as a standalone product or in conjunction with the Interceptas Fraud Platform. You can also outsource the end-to-end management of chargebacks to us. Chargeback Management offers the following benefits.
Direct integration with most processors. Chargeback files can be automatically uploaded into the chargeback management solution daily and dispute responses can be sent back to integrated processors.
Includes standard available workflows but can produce client-specific workflows based on dollar values, dispute reason, response date, etc. When workflow data is matched with data from our fraud platform or enhanced with data
Allows real-time process monitoring for regulation adoption to optimize successful representations and improve win rates. It also reduces the need for incremental monitoring and subsequent training, and can retrieve delivery information
Web-Based Dashboards and Reporting
All data can be exported securely. Merchants can also define data to be extracted and run reports immediately or schedule runtimes in the future.