Chargeback Management
Chargeback Volumes are Increasing. Merchants are Struggling to Keep Up.
Managing chargebacks can present several key operational challenges to your business. Aside from being a very manual and resource-intensive process, dealing with legacy technology that allows little-to-no platform flexibility makes it even more difficult. Then add in fragmented reporting and frequently evolving regulations and requirements, it can be difficult to manage let alone keep your chargeback costs down.
According to a co-authored chargeback whitepaper with Javelin, merchants are not alone in this struggle with 51% of respondents noting their chargeback volumes are increasing while their win rates are decreasing.
Now more than ever, it is critical to increase revenue recovery, reduce costs through increased automation, and implement uniform and scalable processes. Now is the time to re-imagine your processes to control cost, complexity, and manual efforts.
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Protect your Organization’s Reputation with Confidence
Make it Easier for Your Best Customers to Do Business with You
Work with a Partner that Cares About Your Business as You Do
Chargebacks Are Complicated and Time Consuming
We’ve built an industry leading chargeback management platform to help you prevent chargebacks, reduce costs, simplify management, and provide value, while helping to maintain and grow your relationships with your best customers.
Moving from Chaos to Management
To effectively manage chargebacks, your organization must be able to:
INCREASE
revenue
recovery
REDUCE
costs through
automation
IMPLEMENT
uniform and
scalable processes
Accertify Chargeback Management helps many of the largest global merchants manage more than 6 million disputes annually by focusing on four key areas:
AVOID
Dispute deflection, real-time responses and chargeback alerts (and more) help you stop chargebacks before they occur.
ADAPT
With network policies and regulations changing twice a year, fraud attacks constantly morphing, and supply chains impacting fulfillment it is imperative to have an agile platform that can quickly adapt as needed.
ASSEMBLE
With 50+ integrations to processors across the globe and a library of pre-built dispute templates, we can help automate the response process and significantly reduce the manual effort required.
ANALYZE
Chargebacks can be a symptom of a larger problem, and by looking at trends you are experiencing you can see if there are operational processes that are impacting your chargebacks.
The Accertify Chargeback Management solution is a comprehensive platform to help you improve win rates, recover revenue and better utilize your team’s resources.
IMPROVED
EFFICIENCIES
Over 50+ integrations to processors worldwide and a library of pre-built dispute templates to reduce manual effort.
CONSISTENT
MONITORING
Perform win-loss analysis to determine new rules for improving screening and provide regular operations and trend reports.
EXTEND YOUR TEAM & REDUCE COSTS
Accertify oversees chargeback operations or supports your in-house team by performing key functions to help improve productivity.
AUTOMATION
Platform automates receiving, managing and replying to chargebacks for all major networks: American Express, Visa, Mastercard, Discover, PayPal, etc.
Outsourced Chargeback Strategic Risk Services
For merchants with resource constraints, Accertify offers fully outsourced chargeback management. Our Strategic Risk Services team of experts can manage disputes on your behalf so you can focus on your core business objectives.
Accertify’s Chargeback Management Solution
A Critical Part of the
Customer Journey
Tangible Client Results
Fraud Losses & Chargebacks
Operational Efficiency
Fraud Losses
OUR SOLUTIONS
We’ve built the most comprehensive platform available to solve your digital risks.
Accertify is the leading provider of: