Online merchants saw a large increase in online sales due to the COVID-19 pandemic. Unfortunately, this was accompanied by an increase in fraudulent chargebacks. Much of the workforce is still operating remotely and teams remain separated. This means merchants need to automate the chargeback management process so they can minimize their risk.
Michael Mallon, Accertify Global Product Director, discussed five actions merchants should implement that will help them manage chargebacks effectively and minimize fraud risk. Read the article to learn more.