Resources

Find out which fraud trends are expected to shape the landscape in 2023 and how merchants – armed with the right technology – can plan for a safe year ahead.

This new research, from Javelin Strategy & Research, sponsored by Accertify, reveals how lagging dispute resolution processes or chargebacks can be improved with clearer strategy that enhances service and brand recognition.

This report, sponsored by Accertify, looks at how chargebacks impose both direct and indirect costs on merchants by diverting crucial resources to managing disputes, gathering documentation, and coordinating with multiple networks and acquirers.

Returns abuse is a growing and costly problem for merchants that can range from excessive returns to malicious policy abuse. CARE is a purpose-built solution that collects return data and allows organizations to monitor, measure, and take appropriate action.

While fraud has been a threat for merchants long before the arrival of COVID-19, the rate of fraudulent activity has increased dramatically since the onset of the pandemic. According to Norton, a record-breaking collection of more than 1.4 billion stolen records has been discovered on the dark web last year alone.

Chargebacks, whether legitimate or fraudulent, are the bane of merchants. Not only do lost disputes hit company profit, they can also cost double that amount in direct and indirect expenses.