Chargeback Management

Increase Your Win Rates

Navigating chargebacks can be costly and complex. Our automated Chargeback Management Solution simplifies this process, boosting revenue recovery and slashing costs. This frees you up to concentrate on growing your business.

Our platform boasts over 60 global acquirers and processor integrations and a library of pre-built dispute templates, streamlining operations and reducing manual labor. Plus, we offer constant monitoring through win-loss analysis and operational reports to optimize your strategy.

Our platform also seamlessly handles chargebacks from major networks like American Express, Visa, Mastercard, Discover, and PayPal.

We support our communities

670+

Global Clients

260M

Saved in Potential Chargeback Loss*

We respect people

10+M

Disputes Processed Annually

5x

Multiple Payment Channels

We win as a team

60+

Acquirers and Processors

Management Options

Self-Managed Solution

Take the reins of your own chargeback management strategy, equipping your team with the tools to minimize losses and maintain positive relationships with your customers. Our self-managed solution offers:

Easy API Integration.
  • Direct processor connections to simplify processing.
  • Reduce overhead and costs.
  • Embrace our streamlined approach to protect your organization from costly chargebacks.
Fully Managed Solution

For businesses facing resource constraints, our fully managed Chargeback Management service is the perfect solution. Our dedicated team of chargeback experts will design and implement your chargeback strategy, freeing you up to focus on your core business objectives. With our industry-leading chargeback management solutions, we strive to help you meet your KPIs without the need for additional resources.

Our Strategic Chargeback Management Services team is composed of seasoned experts with years of industry experience. They understand the nuances of various industries and regions. By outsourcing your chargeback management operations to our team of analysts, you can save time on recruitment and training, fight chargebacks more effectively and reduce overhead expenses.

Use Cases

Increase revenue recovery.

Reduce costs through automation.

Implement uniform and scalable processes.

How it works

Accertify helps many of the largest global merchants manage over 10 million disputes annually by focusing on four key areas. 

Avoid 

Dispute deflection, real-time responses and chargeback alerts (and more) help you stop chargebacks before they occur.

Assemble 

With 60+ integrations to processors across the globe and a library of pre-built dispute templates, we can help automate the response process and significantly reduce the manual effort required.

Analyze 

Chargebacks can be a symptom of a larger problem, and by looking at trends you are experiencing you can see if there are operational processes that are impacting your chargebacks.

Adapt 

With network policies and regulations changing twice a year, fraud attacks constantly morphing, and supply chains impacting fulfillment it is imperative to have an agile platform that can quickly adapt as needed.

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Features & Benefits

Gain control over chargeback disputes, increase revenue recovery, and protect your business from fraudulent claims, all while providing a seamless and positive experience for your customers. Our Chargeback Management solution helps many of the largest global merchants manage more than 6 million disputes annually by focusing on several key areas:

  • Stop chargebacks before they occur.
  • Dispute deflection.
  • Real-time responses, and alerts.
  • Over 60 acquirer and processor integrations and a library of pre-built dispute templates.
  • We work with over 300 of the world’s largest organizations.
  • We have industry experts that know your unique business situation and what is needed to help you be successful.
  • Update operational processes by analyzing the trends impacting your chargebacks.
  • Adapt to changes in network policy, fraud attacks, and supply chains with an agile platform.

Results

Our chargeback management platform helps you:

  • Reduce fraud chargebacks.
  • Increase win rates.
  • Gain operational efficiencies such as reduction in manual processing and reviews.

Results

Featured Case Study

Sportsbet

Sportsbet decreased fraud losses by over 80% year over year and chargebacks by more than 82%.1

Read More