The Accertify Platform
The world is becoming increasingly digital, and today’s consumers have high expectations for seamless yet secure interactions. The risk of acting too slowly exposes businesses to increased loss, but the risk of reacting too quickly can mean turning away a good customer and losing them altogether. Brands have to get it just right.
This is why Accertify starts with trust. With expertise. With data.
At Accertify, we have perfected the art of combining years of risk management experience with time-tested and leading-edge technology. Our powerful machine learning backed by our billions of community insights and data signals – all in service of our clients’ risk strategy and business objectives. Unlike competitors offering black box solutions that rely solely on algorithms, our solutions balance the power of artificial intelligence and machine learning with human intelligence and keep you firmly in the driver’s seat. We move at the speed of right and let you move forward with confidence.
Why Accertify?
Clients
We are not successful unless you are successful.
Because we’re passionate about our clients’ success, we actively listen and engage at every turn. Through user summits, roundtables, webinars, and more, we foster strong relationships, regularly sharing industry trends and best practices.
Integrity
We do what is right.
Our core values guide our daily work, and you can rely on our commitment to be there for you, always. We prioritize trust and support in our relationships, unlike competitors who focus on sales and publicity.
Platform
Built to evolve.
We’re fortunate to have amazing clients, extensive insights, and deep industry experience. Supported by machine learning, our secure, low-latency, and highly available infrastructure accurately identifies good and bad events. Our solutions cover the entire customer journey, addressing risks from account creation to chargebacks. Unmatched by competitors’ platforms in breadth and depth, this comprehensive approach uniquely positions us to mitigate risk and help our clients grow.
Why it works
Our platform is composed of four interconnected principles that enable us to deliver the best risk decisions on every event, every time.
Artificial Intelligence
& Machine Learning
Work smarter, not harder. By incorporating cutting-edge technology like AI and ML, we are always using the best of technology to stay one step ahead of threats. Our models are constantly improving and computing dynamic risk vectors across thousands of variables. While calculations are robust, output scores are easy to understand, enabling clients to take the right actions in a timely manner – moving at the speed of right at all times.
While some companies tout their capabilities here, the truth is that the data behind the models is what differentiates one solution from another.
Our machine learning stands out from competitors due to the vast volume of curated data in our network and our deep expertise in payments and fraud risk modeling. By monitoring consumer interactions for some of the top brands in the world, and by meticulously capturing feedback, our models have access to some of the most predictive data sets around.
We compute dynamic risk vectors, consisting of thousands of aggregated variables (or predictors), across three tiers: client-specific, industry-wide, and global community. By monitoring for pattern shifts, our models can respond to emerging fraud threats and relax controls when threats subside.
Our machine learning models generate a probability score (indicating risk) and model reason codes (human-readable explanations for the score) for each event, empowering you to understand how a score was derived and adapt to ever-changing threats. The true strength of our machine learning is best demonstrated by the significant returns deliver to our customers.
Community Insights
Thanks to our unmatched global client roster, our insights are based on unparalleled community data from the largest brands across the globe. Our clients benefit from early-pattern detection based upon billions of transactions and events, thereby speeding up response time, minimizing risk, while ensuring customer satisfaction – ultimately driving business forward. Working with the biggest players within respective industries means our clients can drill-down on industry-specific data and take action relevant to their business. These community insights are based on:
- Over 40% of the top 100 US retailers.
- 8 of the Top 10 global airlines; Top 10 airlines in the US.
- Top iGaming/sports betting operators.
- Leading ticketing/entertainment operators
This data alone is only so valuable — the secret ingredient to making it truly valuable is user feedback. Without knowing the final result of an event, community data could spread assumptions rather than true insights. That’s why we’ve built our platform organically to gather feedback at any point in the cycle, emphasizing the importance of carefully curated community data as a valuable asset to drive real insights.
Last year, our platform processed a staggering $1.2 trillion in Gross Merchandise Value, comprising 14 billion events. Leveraging this community data strengthens the predictive power of our machine learning models, giving clients a 20% uplift in their risk strategy.
Transformed into a wealth of insights by our data scientists, this community-driven data protects our global community every day. It empowers businesses with the confidence to discern whether a newcomer is an authentic visitor or a potential threat.
Deep Expertise
What makes us the market leader in fraud management is our people. Our data scientists and experts continually monitor activities worldwide to alert developing patterns. Highly experienced staff, many of whom were former in-house risk managers, apply experience and strategy to data and proactively alert and advise the right course of action. This enables clients to grow and expand at the right pace with the best information at hand.
And while machines excel at processing vast amounts of data and identifying anomalies, humans possess the ability to analyze and interpret that data, determining the most effective course of action.
Our team of skilled professionals specializes in implementing strategies in the real world. We assist our clients in making informed business decisions and responding to client needs. We are committed to providing advice on managing risk for your business, including collaborating with marketing and client support during high-risk periods. We don’t simply provide a risk score. We also give you guidance on how to use that score to make informed decisions that benefit your business. We analyze the reasons behind potential risks, developing comprehensive solutions for risk management. This enables us to tackle existing challenges and anticipate future threats in a dynamic environment, providing our clients with the knowledge and confidence they need to achieve success.
Flexibility
& Control
Our entire expert risk team stand behind you: whether you need as little or as much support and advisory. Our highly trained specialists serve as adjunct risk teams for some of our biggest clients. Your account manager serves as your eyes and ears and offers proactive advice as threats emerge and fade. On top of all this, our technology and solutions are designed to be flexible and responsive so you can adapt your policies & controls with speed and confidence to meet changing business needs.
We’ve been at this long enough to know that at some point, probably when you least expect it, you need to quickly insert a policy or control to thwart an attack. It may be something short-lived, longer in duration, SKU-based, or even seasonal. You won’t know what it is until it happens, which is why we give you the ability to adapt your strategy to quickly meet a critical need. You don’t have to wait a week or go through some bureaucratic red tape to make it happen. You are empowered to make the change or ask us and we’ll do it on your behalf. This built-in flexibility enables you to pivot and take action in real-time to protect against new threats.
& Machine Learning
& Control
The Proof is in the Numbers
Data based on use cases
Client B: Global Retail Marketplace
Live: 24 months
9% Reduction in Review Rate
$31.1M Fraud Savings to date
Client C: Big Box Retailer
Live: 18 months
$31.1M Incremental Sales Approved
$18.7M Fraud Savings to date
Client F: Global Retailer
Live: 24 months
29% Reduction in Review Rate
$2.15M Fraud Savings to date
Client A: Global Airline
Live: 24 months
44% Reduction in Review Rate
$4.6M Fraud Savings to date
Client B: N. American Airline
Live: 24 months
25% Reduction in Review Rate
$46M Fraud Savings to date
Client F: Global Airline
Live: 24 months
41% Reduction in Review Rate
$2.5M Fraud Savings to date
Client B: Online Travel Agent
Live: 24 months
7% Reduction in Review Rate
$2.5M Fraud Savings to date
Client D: Online Travel Agent
Live: 24 months
36% Reduction in Review Rate
£1.4M Fraud Savings to date
Client E: Car Rental Company
Live: 17 months
0% Reduction in Review Rate
$911k Fraud Savings to date
Trusted by the world’s leading brands
Our clients are at the center of everything we do, and we work to earn their trust each day. We believe this personal touch is essential to building long-lasting relationships and has enabled us to serve some of the world’s largest brands for the past fifteen years.