You implement a fraud management solution because you want to detect and stop cyberattacks more efficiently, improve chargeback win rates, and decrease operating costs. You also want to reduce the number of transactions that require review, decrease high rejection rates, and enable your team to spend more time on critical projects.
Our Professional Services team helps you develop and implement specially configured fraud and loss prevention strategies that deliver maximum return on your Accertify solution investment. Our proactive fraud and loss prevention programs use configured rule sets to make it easier to identify emerging fraud schemes and ensure optimal performance.
Our goal is to help your fraud loss and prevention teams continuously monitor account takeover attempts, analyze chargeback win rates, and improve process efficiency so you can reduce operating costs and drive new revenue. We train your team to be proficient in the latest fraud prevention and chargeback best practices, and new fraud schemes, and to understand chargeback representation requirements across all major payment brands.
We evaluate the efficiency of chargeback processes by extracting actionable data to determine total fraud rate, cost of fraud, and average review rate.
Our services include staff performance and rate analyses, chargeback win rate analyses, rule performance, and custom report creation and review.
We ensure your fraud management and loss prevention teams have the knowledge and tools they need to take full advantage of Accertify.
Please note that specific Professional Services engagements will be defined in a statement of work or refer to offerings listed in the Operating Guide.