Chargeback Management


Increase Win Rates.
Reduce Complexity.

Dealing with chargebacks, especially with limited resources, can present several operational challenges: manual processes, legacy platforms, varying regulations / requirements, reporting challenges and more make effectively managing chargebacks extremely difficult.

Accertify’s chargeback management solution enables you to: 

Increase revenue recovery. 

Reduce costs through automation. 

Implement uniform and scalable processes. 

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Navigate Rough Chargeback Waters

Merchant Chargebacks
and Disputes

Chargebacks, also known as disputes, can cause a major headache for merchants, acquirers, payment providers and issuers alike.

Whether it is caused by criminal fraud, third-party use of a stolen payment card or account, merchant error, or friendly fraud, chargebacks represent a significant revenue loss.

By avoiding fraud chargebacks and automating the processes for all disputes, you can maximize win rates, reduce losses, automate workflows and drive efficiency.

Based on Accertify customer data (across 40% of the Internet Retailer’s Top 100), chargebacks are increasing at an alarming rate with eCommerce channels driving the largest increases. In fact, according to a recent survey with Javelin Research: 

  • 51% of online retailers report an increase in chargeback volumes.
  • 46% of merchants state that they don’t pursue the majority of their chargeback disputes because the “complicated” and “ever-changing guidelines” are too difficult to understand.
  • 43% of merchants assume they have no chance of winning a dispute and struggle to decide if it is even worth their time to respond.

These costly and time-consuming processes can make your life more difficult than it needs to be. Now, more than ever, is the time to re-imagine your processes.

Learn more about Accertify Chargeback Management.

Accertify helped Cabela’s / Bass Pro Shops see an 88% reduction in fraud chargebacks and a 50% increase in win rates