RewardPay
Results
From isolated checks to connected decisions
RewardPay implemented Accertify in 2025, to move beyond siloed fraud detection and enable connected, lifecycle-based decisioning.
Instead of evaluating transactions in isolation, the platform connects signals across the entire customer journey linking account behavior and payment activity into a single decisioning framework.
This shift allows risk to be identified earlier while reducing friction for legitimate customers.
“The ability to bring everything together – data, rules, and decisioning – gives us confidence we’re making the right call on every transaction.”
— Mark Dawes
How RewardPay powers decisioning today
RewardPay now runs on a connected decisioning model powered by Accertify:
- Connected intelligence
Signals across payments, and behavior create a complete view—not just a snapshot - Smarter decisions
Machine Learning, rules and real-time signals work together to guide every transaction - Faster operations
Automation handles routine decisions, allowing teams to focus on higher-value work
The results: more control, less friction
RewardPay saw immediate and measurable impact:
- 25% reduction in fraud review queue from day one
- Path to 60–70% automation of transaction reviews
- Reduced manual workload without adding friction to the customer experience
- Assisted in meeting regulatory compliance
For RewardPay, this transformation wasn’t just operational, it was strategic.
Fraud prevention evolved from a bottleneck into a growth enabler.
The business now operates with greater visibility, stronger compliance, and the confidence to approve more legitimate transactions.
“Accertify gives us confidence we’re meeting regulatory expectations and managing risk as we grow.”
— Mark Dawes
Confidence to grow
With Accertify RewardPay can:
- Approve more legitimate transactions with confidence
- Reduce unnecessary friction for customers
- Detect risk earlier across the lifecycle
- Scale efficiently in a complex regulatory environment
Instead of choosing between growth and control, RewardPay achieves both.
Results
“It’s not just a platform—the team shows you how to get the most out of it as you scale.”