Stop QSR fraud without slowing down orders.

Digital orders move fast and so do fraudsters. Accertify helps quick service restaurant (QSR) brands approve more legitimate orders while blocking account abuse, promo exploitation, and disputes across mobile ordering, kiosks, pickup, and delivery – without adding friction for good guests.

QSR fraud isn’t one problem. It’s a high-volume, low-margin attack cycle.

Quick service restaurants are increasingly targeted through mobile ordering apps and third-party delivery platforms where speed, convenience, and high transaction volume create opportunity for abuse. Common schemes include account takeover, refund abuse, promo abuse, and loyalty exploitation, all of which drive chargebacks, lost food cost, and guest experience issues.

Accertify unifies decisioning across the full journey, so you can reduce loss while protecting conversion, and keep your team focused on the exceptions that matter.

QSR fraud threats Accertify addresses

Account takeover & loyalty abuse

Fraudsters use credential stuffing and automated attacks to break into accounts, drain loyalty balances, and place fraudulent orders – often at scale. Accertify’s Account Protection runs behind the scenes using device technology and user behavior analytics to detect account takeover, multi-accounting, and fraudulent account activity in real time -without forcing unnecessary friction on real guests.

Promo and referral abuse (multi-accounting)

“New user” offers, referral credits, and stacked promotions can get farmed through fake accounts and coordinated rings destroying CAC payback and unit economics. Accertify identifies multi-accounting patterns using device and behavioral signals so you can keep the offers that drive growth – while limiting abuse. Accertify’s Account Protection monitors every login and account event in real time, using device intelligence, behavioral analytics, and consortium data to distinguish legitimate customers from attackers – without adding friction for good users.

Card testing & automated checkout abuse

QSRs are attractive for card testing due to high transaction throughput and frequent low-dollar authorizations. Accertify’s Fraud Detection uses a multi-layered approach with machine learning, device intelligence, and behavior analytics to stop payment fraud while keeping approvals high.

Pickup/delivery “didn’t receive it” claims & refund abuse

Refund abuse (including “item-not-received” style claims) is designed to look legitimate and can be hard to prove without the right signals and workflow. Accertify’s abuse protection solution has specifically launched solutions designed to detect patterns of claims abuse and help businesses discern legitimate vs. fraudulent claims in real time.

False declines & “guest friction”

Every declined legitimate guest is lost revenue—and potentially a lost loyal customer. Accertify’s approach is built to help teams avoid a “black box” experience and instead use layered decisioning designed to protect conversion while preventing fraud.

Chargebacks & disputes (friendly fraud + true fraud)

Disputes create double pain in QSR: lost food cost + operational burden. Accertify’s Chargeback Management streamlines workflows with broad acquirer/processor connectivity, dispute templates, and reporting to improve recovery and reduce manual effort.

Purpose-built for QSR digital risk

Accertify helps QSR brands balance fraud prevention and guest experience with a unified platform designed to deliver the right decision in the moments that matter – across account activity, ordering, payment, and disputes.

• End-to-end protection across the customer journey—from login to dispute
• Advanced AI & machine learning + behavioral + device intelligence to spot abuse patterns faster
• Flexibility & control to align decisions with your risk tolerance and operations
• Operational efficiency through automation and workflow streamlining

Protect every step of the QSR ordering journey

Whether guests order through your app  or delivery partners, risk shows up in predictable moments. Accertify helps you win those moments -without unnecessary friction.

• Account protection for logins & loyalty
  Detect takeover attempts, credential stuffing, and suspicious account activity.
• Promo coupon eligibility & abuse controls
  Stop multi-accounting and coordinated offer exploitation.
• Mobile ordering risk signals
  Identify automation, velocity anomalies, and high-risk ordering patterns.
• Checkout fraud detection
  Block payment fraud and card testing while keeping approvals strong.
• Pickup/delivery claim abuse
  Detect repeat “didn’t receive it” and suspicious refund behaviors.
• Chargeback management & dispute outcomes
  Reduce workload and improve results with streamlined dispute operations.

Turn high volume into high confidence

• Approve more legitimate orders (reduce false declines, protect guest experience)
• Reduce fraud losses and chargebacks (less leakage across digital channels)
• Operate faster with fewer manual touches (automation + smarter workflows)

In 2025, Accertify protected more than 10 billion transactions globally, worth over $1.2 trillion USD, helping clients prevent 30.7 million distinct fraud and abuse attempts worth nearly $5.8 billion in total attempted risk.

See how many more legitimate guests you can approve—starting with a demo.

 Get a walkthrough tailored to your QSR business: account takeover and loyalty protection, promo abuse controls, payment fraud reduction, and the right friction strategy for mobile, kiosk, pickup, and delivery.