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Fraud Prevention in Retail-eCommerce

How Retail & eCommerce Fraud Teams Are Performing - and What's Next


What 50 retail fraud and security leaders told us about their signature threat, where they’re investing next, and why the best-performing vertical in this research is also the most vigilant. See the retail findings summarized in this blog post.

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What's inside?

The threat, the shift, the paradox, and the gap - from 50 retail fraud, risk, and security leaders, benchmarked against 250+ across five industries:

The Threat

Account Takeover

56% of retail fraud leaders name account takeover as their top threat. It's a cyber event and a fraud event at the same time, which is exactly why it's hard for either team to own alone.

The Shift

Moving Controls "To the Left"

74% of retailers are expanding fraud controls into account creation, moving left from today's checkout-heavy focus (60%) to intercept account takeover at its source.

The Paradox

Best-Performing, Yet Most Vigilant

Retail leads every vertical in the study fraud metrics - yet it's also the vertical most concerned about fraud risk. Strong performance isn't producing complacency. It's producing the opposite.

The Gap

One Signal, Not Two

Only 22% of retailers can distinguish a cyber attack from a fraud attack in real time. Those who can enjoy a strong advantage in fraud decisioning precision.

Relevant for fraud, security, revenue, and customer experience leaders at e-commerce retailers: CISOs & IT Security Leaders, Heads of Fraud & Risk, Heads of Payments & Finance Leaders, Compliance and Operations leaders.

About Accertify

Accertify enables commerce by doing one thing extraordinarily well: pinpointing fraud. The company's Predictive Yes Platform helps businesses say yes to more — more good customers, more revenue, and more growth — without getting burned. With more than 10 billion transactions and over $1 trillion in commerce processed in 2025 alone, Accertify delivers the intelligence and precision that fraud and payments teams need to say yes confidently and enable growth. That's the More Yes difference.

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